Customer Support

We have a dedicated technical support team who can answer any hardware or software questions.

 

Stirling Solutions are one of the UK's leading suppliers of software and hardware solutions to the UK Transport Industry.  We have developed a comprehensive suite of transport solutions that incorporates all the software, hardware, training and support you need to maximise the operational efficiency and flexibility of your business.

The scalability and flexibility of our software means that it can be implemented anywhere from large haulage and logistics organisations to small transport companies.

Software Support

  • Dedicated Telephone Support
  • On-site Support Available
  • Remote Access Support
  • Full Staff Training Programme
  • Regular Software Updates

Stirling Solutions have an enviable reputation for providing a consistently high level of post sales support to our Clients. Our team will provide everything you need to make implementation as seamless as possible.

Hardware Support

Stirling Solutions presently supply, maintain and support the hardware infrastructure for a high percentage of our seven hundred plus customers.

  • Hardware / Software Incorporating:
  • Fileservers with associated Network Operating Software.
  • Computer Terminals with required third party software applications.
  • Uninterruptable Power Supplies.
  • Monitors, Printers, Keyboards and associated IT peripherals.
  • Handheld Digital Signature Devices / Handheld Scanners, Document Scanners.
  • Email / Internet Access / Anti-Virus Support.
  • CAT 5 / CAT 6 Network Cabling.
  • Set up / Implementation for remote access.